Shipping policy

Shipping Policy

South Bay Industrial Parts ships orders throughout the United States.

Processing Time

• Orders are typically processed within 1 business day.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

• Standard Shipping: 3–8 business days.
• Delivery times are estimates and may vary depending on the carrier and destination.

Shipping Charges

• Shipping charges are calculated at checkout.
• Standard shipping starts at $9.95.

Order Tracking
Once your order ships, you will receive an email with tracking information.

Incorrect Shipping Address
Customers are responsible for providing the correct shipping address. We are not responsible for delays or additional shipping charges resulting from incorrect addresses.

Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 5 business days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Backorders
If an item is temporarily out of stock or cannot be shipped within the originally stated time frame, we will notify you by email with an estimated shipping date or available alternatives. You may choose to accept the delay or cancel the affected item for full refund.

Questions
If you have any questions regarding shipping, please contact us:

South Bay Industrial Parts
781A Dorothy Street
Chula Vista, CA 91911
Email: info@sbindustrial.com
Phone: (619) 576-6702